How DANA Data Enters Our Privacy Policy
Our Privacy Policy covers the details needed to create and protect your account, including your phone number, verification result, sign-in events, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the transaction reference, amount, status
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and time needed to reconcile your wallet activity; we do not need your wallet password. We may use technical logs to identify repeated login failures, unusual device changes or a receipt that does not match a cashier status. Cookies help remember session choices and measure page
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use. We keep records only for operational, dispute, security or legal needs, then remove or anonymise them under our retention process. Any account access or request handling depends on local law, and where local law permits we explain the available route before acting.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.